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We received a Hitachi Hard Drive which had failed. Upon examination of the drive we discovered that one of the Read/Write heads was broken off from the Armature.
The danger from this type of damage is the platter can be damaged from the Read/Write Head Assembly scratching the platters.
Finding a donor drive, we cleaned out the drive to prevent further damage to the platters, conducted a head exchange and began cloning the drive using the ACIR Premium Data Recovery Methodology.
After 4 days of 24x7 imaging we were able to recover 88% of the customer critical files from the damaged area.
Where most companies stop, we begin!
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